Customer Service Advisor

Tired of the same old customer service job? Want more variety, more fun, and more career potential?

You’ll love this opportunity if you thrive in a fast-paced environment where no two hours are the same—and where your voice, accuracy, and people skills genuinely matter.

We’re working with a growing service business in Blackpool that’s looking for a few new Customer Service Administrators to join their friendly, high-energy team. If you're someone who enjoys juggling calls, managing live service requests, and keeping admin under control (without it feeling repetitive), this could be your next move.

What’s in it for you?

• £29,812 per year (based on £12.60/hr for 45.5 hrs/week)

• You need to be flexible - shifts between 7:00am and 7:30pm, Monday to Friday

• Every other weekend – 6-hour shift (Saturday or Sunday)

• Paid overtime at time-and-a-half

• 25 days holiday + bank holidays

• Fun extras: pizza days, bingo, summer BBQs, and an employee of the month scheme

• Free parking, full 6-week training, and internal promotions always go to the team first

What you’ll be doing (and why you’ll enjoy it):

• Taking incoming calls and solving customer problems fast

• Allocating service jobs to the right provider

• Inputting and chasing job sheets with precision

• Scanning, filing, and updating the system (with jobs rotating every 2 hours—no chance of boredom)

• Being part of a buzzing team that celebrates wins, supports each other, and knows how to keep the mood positive on busy days

What you’ll need to bring:

• Brilliant communication skills—calm, clear and friendly on the phone

• Strong admin skills with fast, accurate typing and attention to detail

• Confidence juggling tasks without dropping the ball

• A team-first attitude and a willingness to learn—we’ll train you fully

Ready to do work that matters in a place that values you?

We understand you might not have an updated CV—no problem. Just apply with what you’ve got

INDEP